To avoid any delivery problems, we advise you to favor home delivery.

Retrait et Livraison

COLLECTION AND DELIVERY

 

Pharmacie-Cayeux.com has chosen DPD for the delivery of your packages not exceeding 30 kg (for home shipments) thanks to the DPD AND DPD International services in order to send you the products ordered as soon as possible and in the best possible way. terms.

Delivery can be made:

at your home (delivery of the package against signature)
within Relais spaces in France (parcels weighing less than 20 kg only, kept for 10 working days)
You will find all the details and the general conditions of sale of these services on dpd.fr

The products will be sent to the delivery address indicated by the customer during the ordering process. This can be at his home or any other address different from the billing address indicated by the customer.
Each delivery is considered to have been made as soon as the products ordered are made available to the customer, this can be verified by the delivery control and tracking system offered on dpd.fr

 

WITHDRAWAL (Cayeux Pharmacy - Rang-du-Fliers)

You can collect your parcel at the drive counter of the Cayeux pharmacy located at 2629 route de Berck – 62180 Rang-du-Fliers. You can go to the pharmacy, at the dedicated counter, once you have received a confirmation text or email indicating that your order is ready.
Minimum time to prepare your order: approximately 2 hours during opening hours of the pharmacy, this time depends on the activity of the pharmacy. CF General Conditions of Sale – Paragraph 6.1

 

 

DISPATCH

Pharmacie-cayeux.com has chosen La Poste for the delivery of your orders not exceeding 30 kg.
Delivery can be made to your home (delivery of the parcel with signature), to your post office or to your local merchant (relay point). Find the details and general conditions of sale for these services on colispote.fr.
The products will be sent to the delivery address indicated by the customer when ordering. This may be the customer's home or any other address different from the billing address indicated.
Each delivery is considered to have been made as soon as the products ordered are made available to the customer. This can be verified by the colisposte.fr delivery control and tracking system.

Please note that Mondial Relay deliveries cannot be dispatched on Sundays or Mondays.

 

 Please note that the total amount of the order to benefit from free shipping does not take medications into account.

DPD Home delivery (delivery against signature or customer code)
For metropolitan France and Corsica, any package less than 250g has a shipping cost of 5.99€ (free shipping at 49€) 7.99€ from 250g to 500g (free shipping at 59€), 8.99€ from 500g to 1kg (free shipping at €99).9.99€ from 1kg to 5kg (free shipping at €99), €12.99 from 5 to 10kg (free shipping at €109), €14.99 from 10 to 15kg ( postage free at €149), €17.99 from 15 to 20kg (postage free at €179) and €23.99 for a package over 20kg (postage free at €209). The postage paid is the free packaging and transport costs.

DPD “Out-of-home” delivery to my merchant (relay point)
For mainland France and Corsica, any package less than 500g has a shipping cost of €5.99 (free shipping at €59), €6.99 from 500g to 1kg (free shipping at €79), €7.99 from 1 to 4kg (free shipping at €99), €9.99 from 4 to 5kg (free shipping at €109), €12.99 from 5 to 10kg (free shipping at €119), €13.99 from 10 to 15kg ( carriage paid at €149) and 15.99€ for a parcel weighing more than 20kg (carriage paid at 179€). The postage paid is the free packaging and transport costs.

DPD International home delivery
For Germany, Austria, Belgium, Spain, Italy, Luxembourg, The Netherlands, Poland, Portugal. Any package less than 1kg has a shipping cost of 14.99€ (free carriage at 119€), 17.99€ from 1kg to 5kg (free carriage at 159€), 19.99€ from 5 to 10kg (free carriage at 199 €), €22.99 from 10 to 15kg (free shipping at €239), €25.99 from 15 to 20kg (free shipping at €279) and €30.99 for a package of more than 20kg (free shipping at €319 ). The postage paid is the free packaging and transport costs.

For Bulgaria, Croatia, Denmark, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Romania, Slovakia, Slovenia, Sweden. Any package less than 1kg has a shipping cost of 21.99€ (free carriage at 99€), 24.99€ from 1kg to 5kg (free carriage at 139€), 27.99€ from 5 to 10kg (free carriage at 149 €), €31.99 from 10 to 15kg (free shipping at €189), €35.99 from 15 to 20kg (free shipping at €219) and €41.99 for a package of more than 20kg (free shipping at €319 ). The postage paid is the free packaging and transport costs.

For Switzerland, any package less than 1kg has a shipping cost of 59.99€, 62.99€ from 1kg to 5kg, 64.99€ from 5 to 10kg, 67.99€ from 10 to 15kg, 70.99€ from 15 to 20kg and 75.99€ for a package over 20kg. In the shipping cost, 45€ of customs operations apply.

7.4 / Delivery areas Pharmacie-Cayeux.com currently delivers to Metropolitan France, Belgium, Germany, the Netherlands.
The delivery time for packages is 24h to 120h depending on the country of destination.

There is an additional charge:

- €6.50 for difficult areas and mountain localities for any expedition.

- 21€ for the coastal islands as well as Corsica.

7.5 / Additional costs:

Request for a new shipment:

For any order shipped and not claimed within the time limit, a fee of €6.99 will be added to the amount of shipping costs paid during the first order.

Refund request :

For any order shipped and not claimed within the time limit, a fee of €6.99 will be deducted from the amount of the products reimbursed. These costs will not be billable if the return is due to a poor condition of the package.